FAQ'S

Frequent Ask Questions

See some common questions and answers below, or call us at (678) 734-6217. 

  • What are your business hours?

    Mon - Thur  10:00 am - 6:00 pm

    Fri - Sat        10:00 am - 5:00 pm

    Sunday        12:00 pm - 5:00 pm

  • How long does detailing take?

    The duration of detailing varies depending on the extent of the service and the condition of the vehicle. Basic detailing may take a few hours, while more comprehensive services can take a couple hours or even a full day 

  • What are the benefits of professional detailing over DIY?

    Professional detailers have specialized tools, products, and expertise to achieve superior results. They can also address specific issues such as paint correction and interior stain removal effectively.

  • How often should I detail my car?

    The frequency of detailing depends on various factors such as usage, environmental conditions, and personal preferences. As a general guideline, detailing your car every 2 to 3 weeks is recommended to maintain its appearance and protect its surfaces.

  • Eligibility for Refunds

    Yes, our company offers a refund policy for auto detailing services to ensure customer satisfaction. Refunds may be issued under the following circumstances:


    • Unsatisfactory service quality.
    • Issues with the detailing process.
    • Failure to meet the agreed-upon service standards 

    For further inquiries or assistance regarding our refund policy, please don't hesitate to contact our customer service team. We appreciate your business and strive to ensure your satisfaction with our auto detailing services.

  • Cancellation Policy

    We understand that plans may change, and appointments may need to be canceled.

    • Please notify us at least [24 hours] in advance to avoid any inconvenience. 
    • We do not charge a restocking fee for canceled appointments.
  • Is auto detailing environmentally friendly?

    Many auto detailing products and techniques are designed to be environmentally friendly, using biodegradable cleaners and water-saving methods. However, it's essential to choose a detailing service that prioritizes eco-friendly practices if this is a concern for you.

  • Types of Discounts

    We offer a range of discount types, including:


    • Fixed amount discounts: These discounts deduct a specific dollar amount from the original price (e.g., $20 off)
    • Seasonal promotions: Special discounts offered during holidays, sales events, or specific seasons.
    • Loyalty rewards: Discounts or perks available to loyal customers who meet certain criteria, such as making repeated purchases or reaching a certain spending threshold.
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